Cristal Face Mask - Snow
Please use these size charts to help determine your size. Sizing and cut will vary between brands, please use the charts as a general guide to compare the various size scales. If you have a specific sizing question or would like more information, please contact firstname.lastname@example.org or on live chat prior to placing any order! Most items are made to order and will not qualify for refunds because of sizing issues.
Sizes listed are US, unless otherwise noted.
Please note we only go up to the M/L size 8 on most items. If you require anything beyond an 8 please contact us prior to purchase for customization.
Please note that Antidote Designer tab will only come with a sizing label. No branded tags will be sewn on the garments.
Thread tape measure under arms, across shoulder blades at the back and around the fullest part of bust at front. Relax arms at sides while keeping the tape parallel with floor. This is your bust measurement. If this measurement falls on the ½ inch, round up.
Bend to one side to find natural indentation in torso. This is your natural waist. Run tape around natural waistline, keeping tape parallel with floor and one finger between body and tape for a more comfortable fit.
Stand on a level surface with feet together. Measure around fullest part of hips and bottom (approximately 7" - 9" below waistline), keeping tape parallel with floor.
Stand with heels apart and measure around fullest part of thigh (approximately 1" below crotch), keeping tape parallel with floor.
Please note the above shoe sizing conversion will vary from our FEMME Shoe Collection. Please email us prior to placing order for assistance.
Please ensure to read preorder status on all shoes. Each shoe sells out instantly when stock lands. Therefore, we are making shoes to order right after the order is placed. Shoes go into production almost immediately.
Subtle changes in size or color can be done while processing.
Initial orders when a shoe launch can take up to 8-16 weeks to ship.
If you no longer need the shoe please contact us and we can cancel the order and issue a store credit or exchange only.
Please do not place orders for shoes expecting next day delivery, unless speaking to us prior to confirm availability. If you chose that shipping option it will ship with the chosen method once the item hits our shipping warehouse.
Please note that you agree to the terms and conditions of this shoe policy set forth when you place your order (our credit card processor has been notified about shipping policy regarding these particular items). Chargebacks or disputes will be contested and sent to collections with attorney's fees being added onto the collection amount.
Please contact us prior to placing the order if you any questions or concerns or need clarification.
Shoes are handmade to order. Preorder styles are shipping 8-16 weeks from order date.
Email us prior to ordering to ensure shoe is in stock or approx. shipping time.
NO ORDER CANCELLATIONS AS EACH SHOE ORDER PLACED GOES INTO PRODUCTION SPECIFICALLY FOR YOU!
HOLIDAY CLOSURE | JANUARY 15TH - FEBRUARY 18TH.
We do have many styles currently in stock for immediate shipping. Please email us to confirm your style, size and color and we can advise on it's availability.
Pre Order means that the product is not currently in stock and you must place your order as per normal if you'd like to secure your size before the item sells out.
The benefit of purchasing Pre Order items is that you will secure your size without risking the item becoming sold out shortly after we list it online.
Demand can be very high on certain items & frequently they can sell out completely via Pre Order before they physically arrive in stock.
Designer Preorder Tab
Basics production time is 4-8 weeks.
Antidote Designer Tab 4-8 weeks (Can be expedited 3 day ship time for additional fee worldwide)
Gigi Luxe Processing time 4-8 weeks
Lulu Luxe Processing Time 4-8 weeks
XXVI Designer Tab Processing Time 4-8 weeks
Bags, Jewels & Accessories Processing time 4-8 weeks
Shoe preorder policy 4-12 weeks on select styles email us for confirmation.
Please note that delays may occur and dates are not guaranteed especially during holidays and during Covid19.
The AD-LA is not held liable for any delays that may occur if you wish to preorder an item.
You will proceed to the check out as usual & make full payment when making a Pre Order.
Normally, we do not accept cancellation of Pre Orders and they are final sale as they are ordered in specially for you (classic designs). In an event where the occasion dress or item(s) is not required, a store credit will be issued instead, not a refund. So please take extra care when placing your order.
Please note if you preorder an item with other non-pre-order items this will delay your entire order. Please place your preorder item separate to avoid any delays in non-preorder items.
Shoe preorders takes about 4-16 weeks to produce. Please note we do not currently hold stock of most shoes styles. We will advertise when stock lands. Most shoes sell out in minutes. Shoe preorders cannot be modified or expedited at the moment.
If you would like to cancel a preorder we will refund in a form of store credit.
Please note due to COVID19 there may be slightly longer delays with imports. Please email prior to placing any order for clarification. Above shipping times are only estimates and can ship prior or after advertised time.